Privacy Policy

1. Introduction

At Scentia, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information
• Billing and shipping addresses
• Payment information (processed securely by our payment partners)
• Order history and preferences
• Communications with our team

3. How We Use Your Information

We use the information we collect to:

• Process your orders and payments
• Communicate about your orders and our products
• Improve our website and customer experience
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors to complete transactions
• Shipping partners to deliver your orders
• Service providers who assist in operating our website
• Legal authorities when required by law

5. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@scentia.com